All case studies
EnterpriseHimalayan Freight Co. · 2025
A unified logistics control tower for 42 branch offices
Consolidated dispatch, customs paperwork, and fleet tracking into a single operations platform replacing 12 spreadsheets.
- -68%
- Dispatch admin time
- -91%
- Documentation errors
- 42
- Branches onboarded
The problem
Himalayan Freight was coordinating 340 vehicles across 42 branches using WhatsApp groups and per-branch spreadsheets. Dispatch data arrived hours late, customs documentation was frequently incomplete, and management had no reliable view of margin per route.
Technical execution
- 01Mapped 27 operational workflows across six branch types over a three-week discovery
- 02Built a real-time dispatch board with automatic driver assignment and conflict detection
- 03Digitised customs and waybill documentation with validation before submission
- 04Added a margin analytics layer reconciling fuel, tolls, and detention charges per trip
Client impact
-68%
Dispatch admin time
-91%
Documentation errors
42
Branches onboarded
Delivered on schedule with full repository and infrastructure handover to the client's internal engineering team.